LubiCRM is the product by Lubi Industries LLP. We are committed to ensuring that we serve the requirements of our users in the most efficient manner. And while doing so, we ensure that their privacy will be well-protected. In order to ensure that we deliver our commitment, we keep transparent processes about the data we collect from our users, how it is used and we can also ensure that it is never shared with any third parties with or without our conscious efforts.
LubiCRM lets their users access their CRM data on the go. It is an internal mobile application built to make the company’s data more accessible to its parties, employees, and customers.
Note: LubiCRM application is used only by employees of Lubi Industries LLP and it’s related entities only. Therefore Terms and conditions of privacy are discussed and agreed during the employment contract signing. As far as application data collection and usage is concerned. It is as follows.
Information We Collect
LubiCRM receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.
Information You Provide
Location: We use device location to use features like check-in, Near By Records & Add Current location to address. This information is saved with the user’s consent. It is uploaded to CRM servers owned by Lubi Industries LLP. This is used for employee’s performance and record tracking purposes only. This info isn’t shared with any other third party services.
Record Audio: We use this permission to allow users to record audio and upload data as an attachment or proof of meeting or just a piece of information. We explicitly ask the user's permission to start recording and end it. We do not record anything beyond that. Recorded data is uploaded to the CRM server only.
Camera: We use camera permission to allow users to use the camera feature to upload images/documents as proof or information which will be shared with their managers who are also the employees of Lubi Industries LLP. We do not use the camera in the background. It happens with the user’s consent only and shuts down as soon as the work is completed.
Contacts: We ask users for permission of reading the phone contacts to use the feature “Import from contacts”. It makes it easy for users to create CRM contacts from existing phone contacts. We do not read or upload all the contacts on the server. This action happens only when the user chooses to upload selected contact and selected info. These contacts are considered as clients or potential clients of Lubi Industries LLP.
Fingerprint: We use fingerprint permission to authenticate users to use the application. It is completely an Opt-In feature. We do not store or upload any fingerprint data to the server. It’s just for an authentication purpose of the app’s data only.
Storage: We use storage permission to write files related to the LubiCRM app only. Users can download documents from the server (own by Lubi Industries LLP) and find it in the Internal Storage in an organized manner and we read files from storage to let the user upload it to the server. We also use Cache storage to make the app load faster. We use SQLite for storing the user’s records in a secure manner. In this process anyway, the app does not control or harm the storage of the user. It just acts as an intermediary between the server and the user’s device.
Automatically Collected Information
Internet/Network State: The Internet is the basic requirement for running this application. A network state is used to observe when the user switches between the online/offline state to allow users to use the Offline mode provided by the application. So that users can sync the data automatically when their device is connected to the internet. We do not modify how users use the internet. We just observe to provide the required features.
How We Use Information
Since the data collected is not usually stored or stored on the serves owned by Lubi Industries LLP, no data gets shared or stored in any third-party servers or devices.
The employees or users of LubiCRM can save the data on their devices based on the permissions provided by the company which is already discussed and signed upon during their onboarding process.
Updates To Our Policy
LUBI INDUSTRIES LLP
Manufacturing & Administrative Office
Near Kalyan Mills, Naroda Road,
Ahmedabad – 380 025, INDIA.